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Orders:
To place an order please email us at
Zinkel Long Ears & Pack. (rzinkel@sisqtel.net)
(If you have a problem with our primary email address, then please use our alternate email address: muskma@yahoo.com We do not check this email box very often, so please be patient if you don't hear back from us for awhile if you use this address.)
We have only one phone line as we are located far out in the mountains - so it is much easier to reach us by email than it is by phone. We strongly suggest emailing us if at all possible. It is very rare to find an open phone line here.
Most orders are custom built after the order is placed, thus there is often a "build time" wait before the item can be shipped. If you need something in a hurry, for some reason, please talk to us about it and we will do our best to meet your deadline, if it is at all possible.
Payments:
We accept payment by personal check or PayPal.
- Personal Checks: We accept personal checks or money orders, but we do hold shipment until the check has had time to clear the bank - about 2 weeks unless we receive verification of clearing prior to that.
Mail checks or money orders to:
- Zinkel Long Ears & Pack
5029 Heartstrand Gulch
Etna, CA 96027
- PayPal, paid thru a credit or debit card: We charge an additional 3% fee to the total cost if paying with a credit or debit card thru PayPal. PayPal is the only method we use for credit or debit card payments. If wishing to use PayPal with the payment funded thru a credit or debit card, please use this PayPal ID... "capt_jack_mule@yahoo.com".
- PayPal, paid directly from your bank account or your PayPal balance (no credit or debit card funding) please use this PayPal ID... "ZinkelLongEarsAndPack@yahoo.com" (Do NOT use the above PayPal seal link if you are paying this way). There is no additional 3% added to the total if you use this direct pay method, but please contact us prior to using it.
- If you would like for us to send you a PayPal "request for payment", please email us at Zinkel Long Ears & Pack
Guarantee:
We guarantee the stitiching on any item we build for as long as you own the item.
If the stitching should ever need to be repaired, simply return the item to us, in clean condition, and we will re-stitch it at no cost. All you will pay is the shipping.
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